This is a working draft. Replace with attorney-reviewed terms before live customer billing. Beta participants accept this draft as the working agreement.
1. Acceptance of Terms
By creating an account on Frontier (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. The Service is operated by Sound Choice Systems LLC ("we", "us", or "Company"), a Washington State limited liability company.
2. The Service
Frontier is a real estate investing operations platform that helps investors manage leads, qualify prospects using the SCQS (Sound Choice Question System) framework, analyze deals, draft offer documents, and run their pipeline. The Service is provided "as-is" and "as-available." We do not provide legal, tax, or financial advice. Document templates are starting points and must be reviewed by a licensed attorney in your jurisdiction before use in a real transaction.
3. Your Account
You are responsible for keeping your account credentials secure. You must be at least 18 years old and legally able to enter into contracts. You may not use the Service to engage in illegal conduct, including but not limited to predatory lending, fair-housing violations, mortgage fraud, or unauthorized practice of law.
4. Plans and Billing
Paid plans are billed in advance on a recurring basis (monthly or annually as selected). Fees are non-refundable except where required by law. You may cancel at any time; your access continues until the end of the current billing period. We may adjust pricing on 30 days' notice.
5. Your Data and Contact / Lead Data
You own the data you put into Frontier — leads, deals, documents, notes. We process it on your behalf solely to provide the Service. We will not sell your data. We use sub- processors (Supabase for database, Anthropic for AI features, Stripe for billing, Twilio for SMS where configured). See the Privacy Policy for details.
Much of the data you enter is about other people — sellers and property owners who never signed up for Frontier ("Contact Data"). You represent and warrant that: (a) you have a lawful basis to collect, store, and use that Contact Data; (b) you will obtain any consent the law requires before you call, text, email, leave a voicemail, or mail those people; and (c) you will honor opt-outs and Do-Not-Contact requests. See §7 — this is the highest-risk area of using Frontier.
6. AI Outputs
Some features use AI (Claude by Anthropic) to generate text, summaries, and recommendations. AI outputs are probabilistic and may contain errors. You must review every AI-generated message, offer, or analysis before acting on it. We are not liable for the consequences of acting on AI output without review.
7. Compliance — Telemarketing, Texting, Email, Skip-Trace (READ THIS)
Frontier gives you tools that can contact consumers. You, not Sound Choice, are the "caller" / "sender" under the law and are solely responsible for compliance, including but not limited to:
- TCPA (calls, texts, prerecorded/voicemail drops) — consent, Do-Not-Call, calling-hour limits, and identification rules.
- CAN-SPAM (email) — accurate headers, a working unsubscribe, and a physical mailing address.
- A2P 10DLC — registering your SMS sender / brand with the carriers.
- State telemarketing and "mini-TCPA" laws.
- Recording laws — Washington is a two-party-consent state; you must get consent before recording a call. Frontier captures a recording-consent flag per call, but obtaining and honoring consent is your responsibility.
- Skip-trace / consumer-data laws — FCRA, GLBA, and DPPA may apply to skip-trace results. You may not use Frontier or skip-trace data for any FCRA "permissible purpose" (e.g., tenant/credit screening) unless independently authorized.
Frontier provides flags and tools to help (consent fields, opt-out handling, DNC flags), but these are aids, not a compliance guarantee, and some protections are not yet automated (e.g., quiet-hours enforcement and A2P registration). You must run your own compliance program and consult your own counsel.
8. Document Templates, Calculators, and Strategy Recommendations
Frontier provides document templates (LOI, Cash Offer, Wholesale Assignment, Subject-To, Seller Net Sheet, JV Memo), 25+ deal calculators, strategy match engines, AI scoring, AI summaries, ARV and rehab estimates, comp analyses, and related investor tooling. ALL of these are educational starting points and operational aids only. NONE of them constitute legal advice, tax advice, financial advice, or investment advice.
You agree that before you send, sign, file, or rely on any output from Frontier in a real transaction you will:
(a) have a licensed real estate attorney in your jurisdiction review every document, contract, addendum, and disclosure; and
(b) have a CPA or tax attorney review any deal involving tax structure (1031 exchanges, subject-to financing, seller financing, opportunity zones, SDIRA, entity structure, depreciation strategy) before execution.
You assume all responsibility and liability for any document, calculation, AI output, or recommendation you act on. Sound Choice Systems LLC is not engaged in the practice of law, accounting, tax preparation, or investment advisory services.
9. Acceptable Use
You may not: (a) reverse-engineer the Service; (b) resell access without a written reseller agreement; (c) use the Service to harass, defraud, or unlawfully target any person; (d) use the Service to scrape or violate the terms of any third-party platform (Zillow, Redfin, Realtor.com, Craigslist, Facebook Marketplace, MLS, etc.).
10. Termination
We may suspend or terminate your account for material breach of these Terms, suspected fraud, or non-payment. We will give you reasonable notice and an opportunity to cure where practicable. Upon termination, you may export your data for 30 days, after which it is deleted.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR LOST DEALS.
13. Indemnification
You will indemnify and hold harmless Sound Choice Systems LLC, its members, and its employees from claims arising out of your use of the Service, your content, or your violation of any law or third-party right.
14. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Pierce County, Washington.
15. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted with a new effective date and announced inside the app at least 30 days before they take effect. Continued use after that date constitutes acceptance.
16. Miscellaneous
These Terms plus the Privacy Policy are the entire agreement between you and Sound Choice Systems LLC. If a clause is found unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor (e.g., in a merger or sale). Sections that by their nature should survive termination — data ownership, disclaimers, liability limits, indemnity, and governing law — survive.
17. Contact
Questions about these Terms: info@scsfrontier.com or via the in-app Support page.